Got Questions? Questions?

Our admission process is designed to ensure we can provide the best possible care:

1. Initial Contact: Call us to discuss needs and availability
2. Tour and Meeting: Visit our facility and meet our team
3. Assessment: We evaluate care needs and compatibility
4. Documentation: Complete necessary paperwork and medical records review
5. Care Plan Development: Create an individualized care plan
6. Move-in Coordination: Plan the transition to make it as smooth as possible

We take time to ensure both the resident and family feel comfortable with the decision.

Care costs vary based on individual needs and the level of services required. Our rates are competitive with other quality care options in the Puyallup area and often more affordable than skilled nursing facilities.

We accept various payment methods including private pay, long-term care insurance, and some Medicaid programs. We're happy to work with families to understand payment options and help navigate insurance coverage.

Please contact us directly for detailed pricing information and to discuss payment options that work for your situation.

Yes! We encourage family involvement and welcome visitors. We have flexible visiting hours and understand that family connections are vital to our residents' well-being and happiness.

Family members are welcome to:

• Visit during reasonable hours (we can discuss specific needs)
• Join residents for meals with advance notice
• Participate in care plan meetings
• Attend special events and celebrations
• Take residents on outings when appropriate

We believe family involvement enhances the quality of care and maintains important relationships.

Several factors set Crystal Care AFH apart:

• Personal Attention: Our small size allows us to know each resident personally
• Home-like Environment: Residential setting that feels comfortable and familiar
• Experienced Staff: Trained, compassionate caregivers who build genuine relationships
• Family Communication: Regular updates and open communication with families
• Flexible Care: Individualized approach that adapts to changing needs
• Community Focus: Emphasis on social connection and meaningful activities

Our residents and families consistently tell us that the personal relationships and genuine care make the difference in their experience.

We encourage residents to bring personal items that will help them feel at home:

• Personal clothing and comfortable shoes
• Favorite photos, artwork, or small decorative items
• Books, magazines, or hobby materials
• Comfortable chair or small furniture pieces (space permitting)
• Personal care items and toiletries
• Any special blankets or pillows
• Current medications (we'll coordinate with your pharmacy)

We provide furnished bedrooms, meals, and basic care supplies. During the admission process, we'll provide a detailed list and help you plan what to bring.

Our goal is to help create a space that feels like home while ensuring safety and comfort.